Can Downdetector monitor my website?

No. Downdetector only tracks major public services like Facebook, AWS, and Netflix based on crowdsourced user reports. You cannot add your own website. PingZen lets you monitor any URL, API, or service with 22 protocols.

Is Downdetector reliable for outage detection?

Downdetector relies on user reports, so it detects outages AFTER users are already affected. PingZen actively probes your sites every 30 seconds and alerts you the moment they go down — before users notice.

Is Downdetector free?

Browsing Downdetector is free. Enterprise API access requires custom pricing. PingZen is free with unlimited monitors, 22 protocols, and full alert functionality.

Should I use Downdetector and PingZen together?

Yes. Use Downdetector to check if your cloud provider (AWS, Azure) is having issues. Use PingZen to monitor your own sites and get instant alerts. They complement each other.

PingZen vs Downdetector: Active Monitoring vs Crowdsourced Outage Detection

Downdetector is a crowdsourced outage detection platform owned by Ookla (Speedtest). Users report when popular services like Facebook, AWS, or Netflix are down, creating real-time outage maps and heatmaps. It tracks major public services only — you cannot monitor your own website or API.

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Quick Comparison

Best Value

PingZen

Price: Free forever
Intervals: 30 seconds
Protocols: 22 protocols
Alerts: 12+ channels

Downdetector

Price: Free to browse / Enterprise pricing
Intervals: Crowdsourced (passive)
Protocols: None (user reports)
Alerts: Basic notifications

Feature Comparison

Feature Comparison
Feature	PingZen	Downdetector
Monitor YOUR website Downdetector tracks only major public services
Active probing Crowdsourced reports only
HTTP/HTTPS monitoring
TCP/UDP monitoring
DNS monitoring
SSL certificate monitoring
WebSocket monitoring
gRPC monitoring
Outage heatmaps
Crowdsourced reports Real user reports from millions
Major service tracking Facebook, AWS, Netflix, etc.
Social media analysis Scrapes Twitter for outage mentions
Telegram alerts
Slack integration
Public status pages
Incident management
Response time tracking

Why Choose PingZen

Monitor YOUR websites and APIs — not limited to major services
Active monitoring with 22 protocols every 30 seconds
Detects outages before users notice — proactive, not reactive
Instant alerts via Telegram, Slack, Discord, WhatsApp, and 8+ channels
Public status pages and incident management for your team
Response time tracking, SLA monitoring, and uptime history

When Downdetector is Better

Tracks thousands of major public services (AWS, Netflix, Facebook)
Crowdsourced outage heatmaps showing geographic impact
Social media sentiment analysis for outage detection
No setup required — just browse the website
Useful for checking if a third-party service is down
Community-driven with millions of user reports

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Migration Tip

Downdetector and PingZen serve completely different needs. Use Downdetector to check if someone else's service (AWS, Google, Cloudflare) is down. Use PingZen to monitor YOUR sites and APIs 24/7 and get instant alerts before your customers notice.