Documentation
Complete guide to setting up website monitoring with PingZen. API documentation, code examples, and best practices.
Maintenance Windows
Maintenance Windows let you schedule downtime. During the window, monitoring is paused to avoid false alerts.
Scheduling
Schedule maintenance in advance with start and end times.
Alert Suppression
Alerts for selected monitors are not sent during maintenance.
Status Page Display
Users see scheduled and active maintenance on the public status page.
Maintenance History
Complete history of all past maintenance for reporting.
Maintenance Statuses
Scheduled
Maintenance is scheduled for the future.
Active
Maintenance is happening right now.
Completed
Maintenance completed successfully.
Cancelled
Maintenance was cancelled before starting.
How to Create
- 1.Go to 'Maintenance' in the sidebar
- 2.Click 'Schedule Maintenance'
- 3.Enter a title and description
- 4.Select start and end date/time
- 5.Select affected monitors
- 6.Save — maintenance will appear in the calendar
Tips
Schedule maintenance in advance so users are notified via the status page.
Provide detailed descriptions for transparency.
After completion, verify all monitors return to UP status.
Maintenance API
Manage maintenance windows via REST API.
List maintenance with filters
Create scheduled maintenance
Update maintenance
Cancel maintenance
Common Questions
What protocols can I monitor?
PingZen supports 19 protocols: HTTP/HTTPS, WebSocket (WS/WSS), TCP, UDP, ICMP Ping, gRPC, DNS, WHOIS, SSL certificates, Email (SMTP/IMAP/POP3), FTP/FTPS, DNSBL, and SafeBrowsing. You can monitor websites, APIs, servers, databases, and any network service.
How fast can I get alerts?
Telegram alerts are delivered within 1-2 seconds of detection. Slack and Discord notifications arrive almost instantly. You can configure multiple alert channels for redundancy.
Can I organize monitors by project?
Yes! PingZen supports workspaces, which let you organize monitors by project, environment, or team. Each workspace can have its own alert configurations and team members.
Is there an API for automation?
Absolutely. PingZen provides a full REST API with OpenAPI documentation. You can create, update, and delete monitors programmatically.
How do status pages work?
Status pages are public, branded pages showing your services' uptime. You can use a custom domain (status.yourdomain.com), display real-time status, and allow customers to subscribe for updates.
What happens if I reach my monitor limit?
We'll notify you when approaching your limit. You can pause some monitors or contact us for increased capacity. We never stop monitoring without warning, ensuring your critical services stay protected.
Ready to stop missing downtime?
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